Vernice Zyl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bogotá, Bogotá, D.c.

Cancel subscription

Dean Graziosi - Cancel subscription

I did the trial test, then I forgot and I have been charged 3 months but never use the system yet, so I need to cancel the subscrption as soon as posible . and get the refund

View full review

User's recommendation: Remind 3 days before about the trial is going to finish to start charging you $97 US

1 comment
DeanGraziosiCares

Dear Vernice, Thank you so much for taking the time to reach out and share your feedback with us. Your feedback is of utmost importance to our organization, and we want to extend our deepest apologies for any inconvenience or frustration you may have faced!

To ensure we can address your concerns thoroughly and provide the best possible assistance, we kindly ask that you reach out to our support team via email at support@***.com with your request and account details. Once we receive your information, we will promptly review your account and assist you further! Thank you once again,Vernice, for your feedback and for being a valued member of our mastermind community.

We look forward to hearing from you! Sincerely, The Mastermind Team

Anupama Xpi

I want a refund on purchase I didn't mean to make

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dean Graziosi - I want a refund on purchase I didn't mean to make

What happened? When did it happen?

On May 16, 2019, around 9 AM, I was watching videos on Youtube when an advertisement of Dean Graziosi and his book, Millionaire Success Habits, popped up. I was intrigued and inspired to make the $8.97 purchase for that book. The transaction of $8.97 is currently being processed in my debit card, which I am content and satisfied with.

However, the link to that purchase led to many other offers and I tried skipping them to complete my purchase of Millionaire Success Habits.

While skipping through offers, a discounted product of Dean's which was $197 was offered and I accidentally clicked on a link that read something along the lines of "Update product to existing purchases," which I believe added the transaction of $197 to my debit card.

I thought I only purchased Millionaire Success Habits, but when I checked the transactions of my debit card, I was charged both $8.97 and $197. I took a screenshot of the transactions for proof just in case for future reference.

Have you tried contacting them?

This is my first attempt through Pissed Consumer to reach out to Dean Graziosi and whoever works or is associated with him.

Complaint/Resolution?

The purchase of $197 is currently being processed in my debit card, but I want to get a full refund on it as soon as possible. I do not wish or consent to making that purchase of $197. Please issue the refund. I hope someone could help me resolve this matter.

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process as you added a course. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review
Pros:
  • How motivational he is
  • How he is good at selling his products
Cons:
  • How scammish his website for his products seem
Reason of review:
Return, Exchange or Cancellation Policy
Loss:
$197
Preferred solution:

Full refund

Christina L Yah
map-marker Blacksburg, Virginia

Update-Issue Resolved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This is an update. After posting a complaint on this site and further communication with Dean Enterprises, my issue has been resolved.

I received a full refund, as requested. Although it took some time and effort on my part, the experience was not as painful as I expected it to be. In fact, Robyn, the customer service manager who handled the issue, was very courteous, professional and helpful.

Despite our difference in perspective, I have a lot of respect for Dean for honoring the refund and prioritizing the customer. Thank you Pissed Consumer for your help!

Dean Graziosi Reply:
We are so happy that we were able to address your concerns and solve it! On behalf of Dean and our team is what a pleasure working with you and we thank you for that opportunity!
View full review
Reason of review:
issue resolved
Bakir C

Payed for 1 month of his 7$ mastermind class and cant stop the payment.

I payed for 1 month, now i am being charged every month, i write them but for now,nobody is responding to me.. I want it to stop, its not it the 7$ as it is in fact that i dont want to pay for this anymore and would gladly put those 7$ every month in any supporting causes for anything.

Dean Graziosi Reply:
We are very excited you tried Dean’s Underground Millionaire Mastermind. And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any delay in addressing your cancellation through customer service. Dean and our customer service team is always striving to be the best and our attention to detail may take just a moment longer but we promise to take care of all your needs. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review
Rourke Grn
map-marker Irvine, California

Just would like a refund for something I had no idea I purchased

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hey dean . I recently purchased your book and when I was just looking at some other deals you had, i accidentally clicked a button for one of your deals that charged me 97 dollars right away.

Without me even hitting a confirmation button.

So if you wouldn’t mind giving me a refund for that 97 dollars that would be amazing because I have no idea what I just bought but I would still love your book . Thank you

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.

Thank you!
View full review
Sean E Yxp

I want a refund

Dean Graziosi - I want a refund

Well, I clicked on a link on Dean's website which led me to his free book.

After filling out the necessary information and making the purchase, I was led to another link which gave me a discounted version of "Profits From Home". Anyway, I accidentally clicked on it and was charged. I don't wish to pay for a product I never even wanted in the first place. Therefore, I want a refund.

I am a high school graduate who is about to further his studies overseas so I can only afford the book. The course is way out of the budget.

Please issue the refund.

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review
Cons:
  • Being charged unknown fees
Reason of review:
Return, Exchange or Cancellation Policy
Loss:
$46
Preferred solution:

Full refund

Fatmah A Wqr
map-marker Craiova, Dolj

Charged 197 $ in plus

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Whats going on? Ive been charged 197$ in plus for the FREE book.

I have screenshots of the transaction.

Its just not coreect. I want full refund!!

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review
Reason of review:
Problems with payment
Christina L Yah

Resolved: Illegal & unethical business practices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 14, 2019

On 1-28-19, I received an email from a customer service manager that said my refund request would be honored. I still have not received a refund. I have sent an email once weekly since and not received a single reply.

Updated by user Jan 10, 2019

The sales pitch for this course did not disclose the unethical & illegal practices that would be required to succeed. If this had been disclosed, I would not have purchased it.

Original review Jan 10, 2019

Purchased the REPS online course for $997 in 2016. The techniques taught in the course involve dishonesty (lying to a real estate agent and potential buyer by leading them to believe you are the investor/purchaser only to assign the contract to someone else and leaving a token amount for earnest money (which anyone in the industry can see through).

The course also involves bait and switch advertising, a Truth in Lending violation (a federal offense) by advertising properties that you do not have to sell.

I sent an email demanding a refund, citing these examples and the reply was that the 30 day window for a refund had elapsed. How does he get away with this and why can't I find more complaints online about this? Does he somehow pay to have it removed?

I need the $997 back to get started in an honest way. Ripping people off to make a buck for oneself is always a failure.

Dean Graziosi Reply:
Thank you for being part of the DG family and wanting to take action back in 2016. We also appreciate the opportunity to address your complaint as we have been in communication with you in reference to your concerns. We apologize but there seems to be a misunderstanding... Or maybe you have received some bad advice or information from someone else but what Dean and Matt teach in all of their courses and online education is COMPLETELY legal and ethical. At no point in anything we do, do we teach people to lie or pretend someone they aren't... There is also no bait and switch or anything illegal with what we do.

We teach anyone how to become a real estate investor without a license and with little to no money down using a technique we like to call wholesaling. There are a number of different ways to wholesale, some completely free and some with earnest money but all completely ethical and nothing how you described in your response... When wholesaling, you are simply assigning the contract from the seller to the buyer and making a profit in between for bringing the two parties together. Also known as a finder's fee. We aren't in the business to take money from people, we do this to change lives.
View full review
Reason of review:
Not as described/ advertised
Loss:
$997
Preferred solution:

Full refund

PAUL M Nay

Resolved: Charged $197 and I don't know why!!!

Updated by user Feb 06, 2019

The Dean Graziosi organization issued a full refund for the amount charged within a day, it was a very easy process.

Original review Jan 07, 2019

I paid to receive the free copy of his book Millionaire success habits. However, a few days later I noticed that I had also been charged $197.

I'm extremely confused as to why, so I'm looking to get a refund ASAP!! I remember being offered a whole bunch of subscriptions and becoming a member to his inner circle I believe. But as I was being offered all of these things I kept on reclining and skipping them. I eventually got to the place where it was confirmed that the book was on its way.

So I rested easy, thinking that I had only spent $8 for a $20 book.

I'm currently working on real estate investing so I thought this would be a good read for my education. It turns out that they're also trying to take your money with no explanation, unfortunately.

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue immediately and thank you for allowing us to service your needs.
View full review
Cons:
  • Being charged unknown fees
Reason of review:
Pricing issue
Loss:
$197
Preferred solution:

Full refund

Michelle D Kbu
map-marker Norfolk, Nebraska

Charged $197 plus $8.97 to my bank for his $8.97 book!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My husband looked at buying his book. Then he received 6 emails pestering about what a great deal it is and free bonuses for him until he bought it for $8.97.

They took the $8.97 from my bank and then another $197!!!

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue immediately within 1 day and thank you for allowing us to service your needs.
View full review
Dakota J Dgc

Dean Graziosi - Fraudulent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was watching a youtube video an his ad came on went to move clicked on the link by mistake then saw his book for free was like okay not bad i can take my business to a whole other level. To only find out my bank was charged an additional 47 dollars which i did not approve of.

As a single mom every dime is counted for an now this extra purchase costed me to not have a bill paid for my child. Very upset an dosgusted at how someone can speak so highly of themselves to just take without permission. I would like to be refunded my correct amount of what i was charged. 47 plus the 8.97 for shipping or i will be reporting this.

If someone can contact me from his business i'd greatly appreciate it. Phone number is 603507****

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue immediately and thank you for allowing us to service your needs.
View full review
Pamela Kex
map-marker Newark, New Jersey

Dean Graziosi - I was charged $197 for no reason, need to find out why.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I paid to receive the free copy of his book Millionaire success habits. However, a few days later I noticed that I had also been charged $197.

I'm extremely confused as to why, so I'm looking to get a refund ASAP!! I remember being offered a whole bunch of subscriptions and becoming a member to his inner circle I believe. But as I was being offered all of these things I kept on reclining and skipping them. I eventually got to the place where it was confirmed that the book was on its way.

So I rested easy, thinking that I had only spent $8 for a $20 book.

I'm currently working on real estate investing so I thought this would be a good read for my education. It turns out that they're also trying to take your money with no explanation unfortunately.

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review
Cons:
  • Being charged unknown fees
  • Being ripped off and ignored
Reason of review:
Problems with payment
Loss:
$197
Preferred solution:

Full refund

Aliscia Jwi

I didn't receive a response.

Yesterday, I ordered the inner circle membership for $47. I was charged $397 which caused my account to be overdrawn.

Please reverse the charge for $397 and replace it with the $47. Thanks in advance.

David Whittington

Dean Graziosi Reply:
We are very excited you purchased Dean’s Inner Circle! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was a delay in responding you as we never wanted you to feel this way. Dean is always trying to over deliver with his products, courses and service. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.

Thank you!
View full review

Real Estate Expert Talks

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

Sep 15, 2020

To help every potential homeowner find answers to their most important real estate questions, we’ve invited Ty Wilde Realtor & New Home Construction Specialist. In this video interview, we asked Ty to share his vast experience and give expert advice on whether to build a house or buy a house, what’s the best time to buy a house, what to consider during the house inspection, and more.

Read full article
Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

Jerid Iqd

Course refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want $25 refund to my card. I pushed wrong button! Thank You!

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process as you added a course. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review
Laelah Ruy

I’ve called several times and it just keeps ringing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I got charged $47 a week after my “month trial for a $1” I didn’t expect it to come out and I need to buy groceries. I don’t have time to watch his trainings and also have too many other investments including a licensing for my business I need to be paying for instead.

Dean Graziosi Reply:
We are very excited you purchased Dean’s Inner Circle! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was a delay in responding you after your trial period as we never wanted you to feel this way. Dean is always trying to over deliver with his products, courses and service. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review
Reason of review:
Problems with payment
Nonnie Qjg

Have to cancel my purchases from 6-5-18

I called 3 weeks ago and cancelled my purchases but they have not all cancelled. Now no one is answering when I call.

Dean Graziosi Reply:
We are very excited you purchased courses and products from Dean Graziosi! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was a delay in responding to you and trouble with the phones as we would never want you to feel this way. Dean is always trying to over deliver with his products, courses and service. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
View full review

About

Summary

Dean Graziosi is a real estate investing expert. He teaches people how to make money in real estate by showing them how to quickly and easily identify cycles in the real estate market. The company is based in Orlando, Florida. Dean Graziosi is the creator and founder of Motor Millions (1998) and Think A Little Different. These are two successful business-opportunity infomercials that teach people how to make money with Cars and Real Estate. Since 1999, his infomercials have been on TV.

However, Dean Graziosi Company itself was incorporated only in 2003. Dean Graziosi sells audios, videos, and books with the description of his concepts.

Dean Graziosi reviews and complaints

Dean Graziosi is ranked 182 out of 2609 in Real Estate category

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article