Carla M Wyn

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Verified Reviewer
| map-marker Las Vegas, Nevada

Cancel Mastermind

The customer phone number for Dean graziosi is not going through it doesn't let me contact anybody but I want to make sure that the Mastermind was canceled and refund given
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User's recommendation: Working with Dean is a really good experience he has very innovative ideas he's very good at what he does I just wish that I could afford it at this time

Anupama Xpi

I want a refund on purchase I didn't mean to make

Dean Graziosi - I want a refund on purchase I didn't mean to make

What happened? When did it happen?

On May 16, 2019, around 9 AM, I was watching videos on Youtube when an advertisement of Dean Graziosi and his book, Millionaire Success Habits, popped up. I was intrigued and inspired to make the $8.97 purchase for that book. The transaction of $8.97 is currently being processed in my debit card, which I am content and satisfied with.

However, the link to that purchase led to many other offers and I tried skipping them to complete my purchase of Millionaire Success Habits.

While skipping through offers, a discounted product of Dean's which was $197 was offered and I accidentally clicked on a link that read something along the lines of "Update product to existing purchases," which I believe added the transaction of $197 to my debit card.

I thought I only purchased Millionaire Success Habits, but when I checked the transactions of my debit card, I was charged both $8.97 and $197. I took a screenshot of the transactions for proof just in case for future reference.

Have you tried contacting them?

This is my first attempt through Pissed Consumer to reach out to Dean Graziosi and whoever works or is associated with him.

Complaint/Resolution?

The purchase of $197 is currently being processed in my debit card, but I want to get a full refund on it as soon as possible. I do not wish or consent to making that purchase of $197. Please issue the refund. I hope someone could help me resolve this matter.

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process as you added a course. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
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Pros:
  • How he is good at selling his products
  • How motivational he is
Cons:
  • How scammish his website for his products seem
Reason of review:
Return, Exchange or Cancellation Policy
Loss:
$197
Preferred solution:

Full refund

Christina L Yah
map-marker Blacksburg, Virginia

Update-Issue Resolved

This is an update. After posting a complaint on this site and further communication with Dean Enterprises, my issue has been resolved.

I received a full refund, as requested. Although it took some time and effort on my part, the experience was not as painful as I expected it to be. In fact, Robyn, the customer service manager who handled the issue, was very courteous, professional and helpful.

Despite our difference in perspective, I have a lot of respect for Dean for honoring the refund and prioritizing the customer. Thank you Pissed Consumer for your help!

Dean Graziosi Reply:
We are so happy that we were able to address your concerns and solve it! On behalf of Dean and our team is what a pleasure working with you and we thank you for that opportunity!
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Reason of review:
issue resolved
Bakir C

Payed for 1 month of his 7$ mastermind class and cant stop the payment.

I payed for 1 month, now i am being charged every month, i write them but for now,nobody is responding to me.. I want it to stop, its not it the 7$ as it is in fact that i dont want to pay for this anymore and would gladly put those 7$ every month in any supporting causes for anything.

Dean Graziosi Reply:
We are very excited you tried Dean’s Underground Millionaire Mastermind. And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any delay in addressing your cancellation through customer service. Dean and our customer service team is always striving to be the best and our attention to detail may take just a moment longer but we promise to take care of all your needs. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
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Rourke Grn
map-marker Irvine, California

Just would like a refund for something I had no idea I purchased

Hey dean . I recently purchased your book and when I was just looking at some other deals you had, i accidentally clicked a button for one of your deals that charged me 97 dollars right away.

Without me even hitting a confirmation button.

So if you wouldn’t mind giving me a refund for that 97 dollars that would be amazing because I have no idea what I just bought but I would still love your book . Thank you

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.

Thank you!
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Sean E Yxp

I want a refund

Dean Graziosi - I want a refund

Well, I clicked on a link on Dean's website which led me to his free book.

After filling out the necessary information and making the purchase, I was led to another link which gave me a discounted version of "Profits From Home". Anyway, I accidentally clicked on it and was charged. I don't wish to pay for a product I never even wanted in the first place. Therefore, I want a refund.

I am a high school graduate who is about to further his studies overseas so I can only afford the book. The course is way out of the budget.

Please issue the refund.

Dean Graziosi Reply:
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the purchase process. Dean is always trying to over deliver with his products and courses. Dean believes they can be very powerful when bundled together. I am so glad we were able to resolve this issue, and thank you for allowing us to service your needs.
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Cons:
  • Being charged unknown fees
Reason of review:
Return, Exchange or Cancellation Policy
Loss:
$46
Preferred solution:

Full refund

Fatmah A Wqr
map-marker Craiova, Dolj

Charged 197 $ in plus