Message was passed on

3.0
I received communication from pissed that the message was passed on unfortunately team Dean has not yet responded
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#2166238

Hello! Please send us an email via support@mastermind.com, so that our team can address your concerns.

Our team is unable to reach out to you, as PissedConsumer did not provide us with any contact information. You can also give us a call at 844-398-3428, Monday- Friday between 9-5 PST.

Have a great day! Sincerely, Elizabeth C

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ID
#3484036 Review #3484036 is a subjective opinion of poster.
Location
Auckland, Auckland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Money Back /

2.8
Hello Dan My name is Johana useche I am currency from Florida, U.S.A. Burn-in Colombia I would like to request money for the automatic transaction of the masterclass, I had a hardship in September cove19 and sickness, and I did not get to get in touch with the platform or event to set up my master class online. Also going to financial issues and if you can't give me the money I like to get to know the platform I just don't think is the best price to starts for my current situation, I have been sending email to different email without clear results (support@***.com) Please review my case and let me know the status. Consulting LLC Invoice #A312C3D7-0002 Receipt #2035-****

User's recommendation: Better Customer Service.

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#1972071

Hello Johana, Thank you for your review. We received your emails and are glad to have come to a resolution with you!

We sincerely hope that you will consider Mastermind.com for your future business endeavors!

Have a great day! Sincerely, Ryan W.

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#1972075
@DeanGraziosiCares

Thank You,

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ID
#2375505 Review #2375505 is a subjective opinion of poster.
Location
Hollywood, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

2.5
Update by user Jan 09, 2021

I disputed charge with paypal and creditcard company after explicitly informing the team I did not want to move on with the purchase due to lackluster customer journey

Original review updated by user Jan 12, 2021
Dear reader, I am extremely frustrated how I have been treated by your automatic funnels and customer...
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#1971083

Hello Marcel, We appreciate you sharing about your experience with us! Please receive our sincere apologies.

I have notified my team of the short comings and have taken steps to rectify the situation with you. I have sent you an email notifying you of the action we have taken and some next steps for us to move forward.

It is our heart to serve each client on the highest level and when we fail we take it seriously. Sincerely, Ryan W.

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ID
#2372771 Review #2372771 is a subjective opinion of poster.
Pros
  • Good salesman and seems sincere
Cons
  • Customer service not responding swiftly
  • Live video not actually live
  • Payments processed without care
Loss
$1499
Preferred solution
Let the company propose a solution
New Reviewer
Dean Graziosi's reply to:

3.0
We are very excited you purchased Dean’s life changing book, Millionaire Success Habits! And on behalf of Dean, we want to welcome you to the DG family! We also appreciate the opportunity to address your complaint. I am sorry if there was any confusion during the...
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ID
#1408507 Review #1408507 is a subjective opinion of poster.
Location
Newark, New Jersey
Product
Dean Graziosi Subscription
New Reviewer

Goodddddd

3.3
I order deans book for $8.95 all i eanted but some how got charged for $97 so i called an got it refunded. Was quick an easy with this phone number provided! Thanks
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#1189691 Review #1189691 is a subjective opinion of poster.
Reason of review
Order processing issue

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